why logout automatically

  • Profile Image
    guest_23258366950056
    Asked on November 21, 2012 at 11:24 PM

    It usually happens.

    JotForm always makes my account logout automatically.Why?

    Sometimes when I push the"send Reply"button,

    it shows"You have to register...."

    Hope this problem can be fixed!Thank YOU!!

  • Profile Image
    fxr
    Answered on November 22, 2012 at 02:06 AM

    You appear to be still using a guest account, have you registered for a Free JotForm account?

  • Profile Image
    formmm
    Answered on December 04, 2012 at 04:53 AM

    THANK YOU~ but I already have one.

    It may log out automatically when I asked this question!!so sad...

    HELP!!

  • Profile Image
    NeilVicente
    Answered on December 04, 2012 at 05:01 AM

    @formmm

    Please try try the following:

    1.  Log out your JotForm account
    2.  Clear your browser's cache
    3.  Restart your browser
    4.  Log back in

    Kindly inform us if this helps or not. We'll appreciate your feedback.

    Thanks!