What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why logout automatically

    Asked by guest_23258366950056 on November 21, 2012 at 11:24 PM

    It usually happens.

    JotForm always makes my account logout automatically.Why?

    Sometimes when I push the"send Reply"button,

    it shows"You have to register...."

    Hope this problem can be fixed!Thank YOU!!

    Screenshot
  • Profile Image

    Answered by fxr on November 22, 2012 at 02:06 AM

    You appear to be still using a guest account, have you registered for a Free JotForm account?

  • Profile Image

    Answered by formmm on December 04, 2012 at 04:53 AM

    THANK YOU~ but I already have one.

    It may log out automatically when I asked this question!!so sad...

    HELP!!

  • Profile Image
    JotForm Support

    Answered by NeilVicente on December 04, 2012 at 05:01 AM

    @formmm

    Please try try the following:

    1.  Log out your JotForm account
    2.  Clear your browser's cache
    3.  Restart your browser
    4.  Log back in

    Kindly inform us if this helps or not. We'll appreciate your feedback.

    Thanks!