why logout automatically

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    Asked on November 21, 2012 at 11:24 PM

    It usually happens.

    JotForm always makes my account logout automatically.Why?

    Sometimes when I push the"send Reply"button,

    it shows"You have to register...."

    Hope this problem can be fixed!Thank YOU!!

  • Profile Image
    Answered on November 22, 2012 at 02:06 AM

    You appear to be still using a guest account, have you registered for a Free JotForm account?

  • Profile Image
    Answered on December 04, 2012 at 04:53 AM

    THANK YOU~ but I already have one.

    It may log out automatically when I asked this question!!so sad...


  • Profile Image
    Answered on December 04, 2012 at 05:01 AM


    Please try try the following:

    1.  Log out your JotForm account
    2.  Clear your browser's cache
    3.  Restart your browser
    4.  Log back in

    Kindly inform us if this helps or not. We'll appreciate your feedback.