Phone field: Limited to nine digits

  • freightos
    Asked on June 18, 2018 at 10:21 AM

    The maximum total length for Germany phone numbers including area code is eleven digits. The Phone Picker is currently allowing 9, which makes it not usable for our customers in Germany.

    Is this something that can be fixed soon?

  • aubreybourke
    Replied on June 18, 2018 at 11:10 AM

    The phone field does not have a limitation for its digits by default.

    For example:

    1529334586phone Screenshot 10

    If you have enabled the input mask, you can modify or disable it:

    1529334624zryvo Screenshot 21

  • freightos
    Replied on June 18, 2018 at 11:22 AM

    You're referring to the Phone basic component, while I was talking about the Phone Picker widget. The widget is giving us a country information so that we can't replace it easily with the basic Phone component. So, again, is there a chance that the length limit in the Phone Picker widget will be fixed soon?

  • aubreybourke
    Replied on June 18, 2018 at 12:15 PM

    We will have to submit a feature request to the development team. And see if the developers will implement this so that you can retrieve the two digit country code.

    You will be notified of any progress via this thread.