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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Details: Form did not pass status check

    Asked by guest_23055382281046 on November 22, 2012 at 08:36 AM

    please check my account and see what wrong with the form it say followed : 

    Details: Form did not pass status check

     

    website : www.mobilephonesrepairs.co.uk 

     

    email : phonesrepairs@gmail.com

     

    please get back to me asap thank you 

    Page URL:
    http://mobilephonesrepairs.co.uk

  • Profile Image

    Answered by pinoytech on November 22, 2012 at 08:50 AM

    Hi,

    Sorry for the inconvenience that may have caused. As I've check your account, I found out that your account already exceeded submission limits for free account. As you can see here, FREE account allowed only to receieved submissions up to 100 submissions per month including 10SSL and able to receive 10 payments per month. To be able for your account and form active again, I would suggest you to upgrade your account to PREMIUM to increase the number of submission you'll received.

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by guest_23055382281046 on November 22, 2012 at 08:51 AM

    how do you upgrade the account also we have not used 100 a month yet please could you check this agian thank 

  • Profile Image

    Answered by guest_23055382281046 on November 22, 2012 at 08:53 AM

    can you check if my email address is link to my website please ??

  • Profile Image

    Answered by guest_23055382281046 on November 22, 2012 at 08:54 AM

    as it not working ?? 

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    Answered by pinoytech on November 22, 2012 at 08:58 AM

    To upgrade your account, all you need to do:

    1. Login on your JotForm account

    2. At the bottom(right side) of my forms page, click "Account Settings" button

    3. Click "Upgrade to Premium" button then you'll be redirected to this page: http://www.jotform.com/pricing

    If you need further assistance, do let us know.

    Thank you!

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    Answered by guest_23055382281046 on November 22, 2012 at 09:01 AM

    hello 

    but we have not used 100 a month also what my login details for this form please as website guy who done this did not tell me the username and password so l would like to upgrade now please get it done asap thank ???

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    Answered by guest_23055382281046 on November 22, 2012 at 09:03 AM

    can you reset the account as it show error please ??

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    Answered by pinoytech on November 22, 2012 at 09:05 AM

    The form was created under the username of "mobilephonerepairs" and you can use this email address "mobilephonerepairs@swiftcreations.co.uk" to reset your password for you to access the account.

    Thank you!

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    Answered by guest_23055382281046 on November 22, 2012 at 09:09 AM

    is it possible you can change the email to : phonesrepairs@gmail.com please as l don;t have any access to this email address as it was made by website design guy ?

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    Answered by pinoytech on November 22, 2012 at 09:21 AM

    Hi,

    I've temporarily re-active your account for you to Upgrade and I've also change the email address to phonesrepairs@gmail.com. Kindly reset your password now using your email address.

    Step 1:

    Step 2 and 3:

    Step 4: Check your email.

    After you access your account, Upgrade your account via this link: http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=mobilephonerepairs

    If you need further assistance, do let us know.

    Thank you!

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    Answered by guest_23055382281046 on November 22, 2012 at 09:31 AM

    hi 

    still not working ??

  • Profile Image

    Answered by guest_23055382281046 on November 22, 2012 at 09:42 AM

    i have done the username : mobilephonerepairs 

    it say Username or password did not match. ?? 

     

    for www.mobilephonesrepairs.co.uk please could you check this again also l have reset the password to my email address : phonesrepairs@gmail.com ???

     

    please help me get it running again ??

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    Answered by pinoytech on November 22, 2012 at 09:45 AM

    Can you please try delete your browser cache and cookies then reset your password again?

    Thank you!

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    Answered by guest_23055382281046 on November 22, 2012 at 09:46 AM

    http://submit.jotformeu.com/submit/22206924476354/

    Form Disabled
    This form has been disabled
    Details: Form did not pass status check
     
  • Profile Image

    Answered by guest_23264401914043 on November 22, 2012 at 10:03 AM

    22206924476354 is not link up with website as it disabled form 

    please could you check it 

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    Answered by guest_23264401914043 on November 22, 2012 at 10:07 AM

    working now thank