Details: Form did not pass status check

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    guest_23055382281046
    Asked on November 22, 2012 at 08:36 AM

    please check my account and see what wrong with the form it say followed : 

    Details: Form did not pass status check

     

    website : www.mobilephonesrepairs.co.uk 

     

    email : phonesrepairs@gmail.com

     

    please get back to me asap thank you 

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    pinoytech
    Answered on November 22, 2012 at 08:50 AM

    Hi,

    Sorry for the inconvenience that may have caused. As I've check your account, I found out that your account already exceeded submission limits for free account. As you can see here, FREE account allowed only to receieved submissions up to 100 submissions per month including 10SSL and able to receive 10 payments per month. To be able for your account and form active again, I would suggest you to upgrade your account to PREMIUM to increase the number of submission you'll received.

    If you need further assistance, do let us know.

    Thank you!

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    guest_23055382281046
    Answered on November 22, 2012 at 08:51 AM

    how do you upgrade the account also we have not used 100 a month yet please could you check this agian thank 

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    guest_23055382281046
    Answered on November 22, 2012 at 08:53 AM

    can you check if my email address is link to my website please ??

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    guest_23055382281046
    Answered on November 22, 2012 at 08:54 AM

    as it not working ?? 

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    pinoytech
    Answered on November 22, 2012 at 08:58 AM

    To upgrade your account, all you need to do:

    1. Login on your JotForm account

    2. At the bottom(right side) of my forms page, click "Account Settings" button

    3. Click "Upgrade to Premium" button then you'll be redirected to this page: http://www.jotform.com/pricing

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image
    guest_23055382281046
    Answered on November 22, 2012 at 09:01 AM

    hello 

    but we have not used 100 a month also what my login details for this form please as website guy who done this did not tell me the username and password so l would like to upgrade now please get it done asap thank ???

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    guest_23055382281046
    Answered on November 22, 2012 at 09:03 AM

    can you reset the account as it show error please ??

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    pinoytech
    Answered on November 22, 2012 at 09:05 AM

    The form was created under the username of "mobilephonerepairs" and you can use this email address "mobilephonerepairs@swiftcreations.co.uk" to reset your password for you to access the account.

    Thank you!

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    guest_23055382281046
    Answered on November 22, 2012 at 09:09 AM

    is it possible you can change the email to : phonesrepairs@gmail.com please as l don;t have any access to this email address as it was made by website design guy ?

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    pinoytech
    Answered on November 22, 2012 at 09:21 AM

    Hi,

    I've temporarily re-active your account for you to Upgrade and I've also change the email address to phonesrepairs@gmail.com. Kindly reset your password now using your email address.

    Step 1:

    Step 2 and 3:

    Step 4: Check your email.

    After you access your account, Upgrade your account via this link: http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=mobilephonerepairs

    If you need further assistance, do let us know.

    Thank you!

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    guest_23055382281046
    Answered on November 22, 2012 at 09:31 AM

    hi 

    still not working ??

  • Profile Image
    guest_23055382281046
    Answered on November 22, 2012 at 09:42 AM

    i have done the username : mobilephonerepairs 

    it say Username or password did not match. ?? 

     

    for www.mobilephonesrepairs.co.uk please could you check this again also l have reset the password to my email address : phonesrepairs@gmail.com ???

     

    please help me get it running again ??

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    pinoytech
    Answered on November 22, 2012 at 09:45 AM

    Can you please try delete your browser cache and cookies then reset your password again?

    Thank you!

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    guest_23055382281046
    Answered on November 22, 2012 at 09:46 AM

    http://submit.jotformeu.com/submit/22206924476354/

    Form Disabled
    This form has been disabled
    Details: Form did not pass status check
     
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    guest_23264401914043
    Answered on November 22, 2012 at 10:03 AM

    22206924476354 is not link up with website as it disabled form 

    please could you check it 

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    guest_23264401914043
    Answered on November 22, 2012 at 10:07 AM

    working now thank