When is Jotform going to be back up?

  • Profile Image
    templar
    Asked on November 22, 2012 at 12:01 PM

    I'm a long time user (and fully paid for) jotform user. I'm currently trying to edit some forms - it was flaky earlier....and I now can't even log in!!!

     

    When Can I expect Jotform to be back-up and fully working?

     

    Really frustrating.....Jotform NEEDS to be a RELIABLE system due to the nature of what it provides..

     

    Robin Biles

  • Profile Image
    Welvin
    Answered on November 22, 2012 at 12:20 PM

    Hi Robin,

    We do apologize for any frustration that you've experienced or if there any inconveniences happen with regards to this matter. As of this time, our server are working fine nor if there is, we will resolved it right away. 

    Talking of you can't login, does it give you an error?

    - If it says the password is incorrect, you can use our Forgot Password option to reset your password.

    - Your IP is fine, your account is also fine.

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    I would suggest to please try clearing your browsers cache and cookies, login again and see if you still can't login. http://www.jotform.com/login

    Please get back to us for results. Thank you for your patience.