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decharmsAsked on June 21, 2018 at 6:21 PM
The Giphy widget is currently not working correctly on card forms on mobile.
The gif is not correctly centered on the screen. Often, the gif is mostly off screen, making the widget basically unusable. See screenshot.
Also, some gifs aren't displayed.
Thanks
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jonathanReplied on June 21, 2018 at 6:37 PM
We apologize for any inconvenience caused. Can you please tell us if you encountered the issue on embedded form on website. Share us the URL of the website where the form is so we can also test the actual form used.
I did checked and test using your form direct URL only https://www.jotform.us/form/81697206872164
But so far I could not reproduce the issue yet even on mobile browser.
The gif widget is animated and working as it was supposed to.
Tell us also the mobile device you used to produce the issue so we can test as well.
Let us know if issue persist.