I have a form element that is not appearing on my published form

  • bellevuefineart
    Asked on June 21, 2018 at 7:40 PM

    I have a form element that's simply not appearing. I have an item with options, and I've created some dropdowns, and one of them I can see on Jotform, but when I go and refresh the page on my website, it's nowhere to be found. 



    Jotform Thread 1505875 Screenshot
    Page URL: https://www.bellevuefineart.com/print-on-metal/
  • Mike
    Replied on June 21, 2018 at 8:16 PM

    Thank you for contacting us.

    Please remove conditions with errors. This should fix the issue.

    I have a form element that is not appearing on my published form Image 1 Screenshot 20

    If you need any further assistance, please let us know.

  • bellevuefineart
    Replied on June 21, 2018 at 8:27 PM

    Fixed. Thank you. I started with another form and didn't realize you had to delete the conditionals separately from the sections deleted. 

    Thanks for the fast response! 

  • Kiran Support Team Lead
    Replied on June 21, 2018 at 9:07 PM

    No problem. Glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!