not receiving notification.

  • Profile Image
    Asked on November 24, 2012 at 01:28 PM

    I m not receving any email notification for my form booking lessons and contact form.


    i dont understand whats wrong i ve just started to use the forms recently. all this time the trsting was fine.

  • Profile Image
    Answered on November 24, 2012 at 01:44 PM



    Can you please configure your email alerts' sender name and email to "JotForm" and "", respectively.

    If changing Sender name and email does not help, ask your hosting provider to add these IP addresses to their whitelist:

    Just please let us know if you need any further assistance. Thank you so much!

  • Profile Image
    Answered on November 24, 2012 at 02:14 PM

    great its working now. Thank you