Second submit button still directing to PayPal

  • Profile Image
    Asked on June 22, 2018 at 05:06 PM

    I have a form that will allow people to sign up for a sponsorship with our nonprofit. I would like to have the option for them to either pay by Paypal or by mailing a check.

    I have set up page 2 for the Paypal selection and page 3 with the check information (address for check to be sent).

    I have conditional formatting on the bottom of Page 1 to skip the Paypal page if the option "check" is selected. When filling out the test form, choosing check and then submitting still redirects to the Paypal login.

    How can I set this up across all forms so that if someone wants to pay by check, they are not redirected to my nonprofit Paypal account?

  • Profile Image
    Answered on June 22, 2018 at 05:54 PM

    I think you have resolved it already. I checked your form and I see that the PayPal item is no longer selected by default and not set as required.

    1529704358zzz 2018-06-23 05.47.54.png

    If the user will not select PayPal payment option, the form submission should no longer redirect them to PayPal screen.

    Let us know if you need further assistance.