Purchase Order Integration: How Users can Make Payments

  • heidielnora
    Asked on June 24, 2018 at 12:22 PM
  • DonaldHag
    Replied on June 24, 2018 at 2:47 PM

    Unfortunately, users cannot make online payments using the Purchase Order App you added to your form. It's used when you want to get payment from users by check or wire transfer.

    1529865643purchase order widget Screenshot 10

     1529865595purchase order integration Screenshot 21

    To receive online payments, add one of our payment integrations that allow you to get paid online.

    In addition, I see that your form has fields that collect credit card information. This is against JotForm terms of use. We do not allow collection of credit card information except through payment processors.

    1529866024credit card information Screenshot 32

    I recommend adding one of our payment integrations mentioned above to enable online payments.


  • heidielnora
    Replied on June 24, 2018 at 3:43 PM
    Thanks. It will not allow me to add a payment option with the purchase order option. What do I do to correct that?
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    Heidi Elnora
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  • Mike
    Replied on June 24, 2018 at 4:00 PM

    You will need to remove the current Purchase Order payment tool, and then it will allow you to add a new payment tool. It is safe to remove it, the products are automatically saved, so you will not need to re-add them.

    Purchase Order Integration: How Users can Make Payments Image 1 Screenshot 20

    If you need any further assistance, please let us know.