What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Taking full name details into an end message, reference details

    Asked by paulcownden on February 25, 2011 at 05:59 PM

    hi, like any purchase that gives an order numberat the end

    I would like the end message, to be a specific reference

    So if their name is "Joe" "Bloggs"

    Their reference would be initials "J B" 

    Is it possible to take this from the full name field and place it at he end, every time a customer successfully submits?

    Or just offer another reference that is like a specific order number?

    Thanks.

  • Profile Image
    JotForm Support

    Answered by mliz on February 25, 2011 at 10:36 PM

    Hi,

    You can include the fields entered in the form and have them displayed
    in the Thank You message by including the {name} tags. Unfortunately
    there is no option to specify the initials only.

    Firs find out the name tags used in the email notification since this is the
    same tags that can be included in the Thank You page.
    1. Click on Set Up and Share
    2. Choose 'Email Alerts'
    3. Select 'Email Notification'
    4. The pop up window will display the content of the email notification sent
        You will find the tags under the 'Answers' column (e.g {yourname}

    To include the tags in the Thank You page.
    1. Click on Set Up and Share.
    2. Choose 'Thank You' > 'Thank You Message'. > 'Next'
    3. In the Thank You page wizard content box you can customize the message
    and add the tags. (e.g Thank You {name} )