Taking full name details into an end message, reference details

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    Asked on February 25, 2011 at 05:59 PM

    hi, like any purchase that gives an order numberat the end

    I would like the end message, to be a specific reference

    So if their name is "Joe" "Bloggs"

    Their reference would be initials "J B" 

    Is it possible to take this from the full name field and place it at he end, every time a customer successfully submits?

    Or just offer another reference that is like a specific order number?


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    Answered on February 25, 2011 at 10:36 PM


    You can include the fields entered in the form and have them displayed
    in the Thank You message by including the {name} tags. Unfortunately
    there is no option to specify the initials only.

    Firs find out the name tags used in the email notification since this is the
    same tags that can be included in the Thank You page.
    1. Click on Set Up and Share
    2. Choose 'Email Alerts'
    3. Select 'Email Notification'
    4. The pop up window will display the content of the email notification sent
        You will find the tags under the 'Answers' column (e.g {yourname}

    To include the tags in the Thank You page.
    1. Click on Set Up and Share.
    2. Choose 'Thank You' > 'Thank You Message'. > 'Next'
    3. In the Thank You page wizard content box you can customize the message
    and add the tags. (e.g Thank You {name} )