- eojodrabmolAsked on November 26, 2012 at 09:59 AM
after logging in i click pricing
i choose downgrade to free plan
it redirects me to plimus
i enter my username ( not the email address of the username )
and the correct password.
it reports invalid username and password
i checked my caps lock key and attempted multiple times
- JotForm SupportDeygusAnswered on November 26, 2012 at 10:39 AM
I do apologize for this inconvenience. I have gone ahead and cancelled your subscription and you have been downgraded back a free account as of today. As for your login trouble I'm sorry for that issue but since that is a login problem you will need to contact Plimus as that can only be resolved through them.