-
EllenAsked on July 2, 2018 at 11:39 AM
Hi,
I've been shut out of my account, can you please let me know the issue?
I'm getting a "Login failed - AUTOSUSPENDED" when I try to login now.
I Googled the issue and it said that its your phishing system detecting a foreign language or login option. None of my forms are in a foreign language and I've only ever used the standard options that come with your form builders.
Hope you can help,
Many thanks,
Ellen
-
BJoannaReplied on July 2, 2018 at 12:14 PM
Sorry for the inconvenience this may caused you.
Our Phishing Detector system marked one of your forms as a phishing form. I inspected that form and it is not violating our Terms of use.
I have whitelisted that form. Your account is now active.