JotForm to Insightly Lead Integration Error

  • WISEAdmin
    Asked on July 2, 2018 at 4:47 PM

    I am creating a JotForm to Insightly Lead integration.  When I do the mapping only the Full Name field (from Insightly) shows up.  When I run the form I get an error message "Insightly Integration Error! apiLead.LAST_NAME LAST_NAME is required".  I have Last Name on my Form but nothing to map it to in Insightly through the API.  Any suggestions?

  • Jed_C
    Replied on July 2, 2018 at 6:00 PM

    I have checked your form and see that you have already integrated the form with Insightly. I also did test your form and did not encounter any API error. I got redirected to thank you page after I submitted the form.

    1530568774The Easiest Online Form Builde Screenshot 10

    Can you please confirm if you are still having this issue?

    Looking forward for your response. 

  • WISEAdmin
    Replied on July 3, 2018 at 4:48 AM

    Thank you for this, I realised there was a similar question in the forum whereby you need to use the Full Name short text field from the template and map it to Insightly Full Name, which then splits it into First and Last Name in the database (it was late and I didn't get chance to delete my question). Thanks gain.

  • Kiran Support Team Lead
    Replied on July 3, 2018 at 7:10 AM

    No problem. Glad to see that you were able to fix the issue. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!