Jotform to Insightly Lead Integration Error

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    Asked on July 02, 2018 at 04:47 PM

    I am creating a Jotform to Insightly Lead integration.  When I do the mapping only the Full Name field (from Insightly) shows up.  When I run the form I get an error message "Insightly Integration Error! apiLead.LAST_NAME LAST_NAME is required".  I have Last Name on my Form but nothing to map it to in Insightly through the API.  Any suggestions?

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    Answered on July 02, 2018 at 06:00 PM

    I have checked your form and see that you have already integrated the form with Insightly. I also did test your form and did not encounter any API error. I got redirected to thank you page after I submitted the form.

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    Can you please confirm if you are still having this issue?

    Looking forward for your response. 

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    Answered on July 03, 2018 at 04:48 AM

    Thank you for this, I realised there was a similar question in the forum whereby you need to use the Full Name short text field from the template and map it to Insightly Full Name, which then splits it into First and Last Name in the database (it was late and I didn't get chance to delete my question). Thanks gain.

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    Answered on July 03, 2018 at 07:10 AM

    No problem. Glad to see that you were able to fix the issue. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using Jotform!