Can the autoresponse include the customer's answers?

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    guest_23316133552041
    Asked on November 27, 2012 at 05:43 PM

    Hi, I'm interested in setting up a paid account with JotForm.  I'd like to use it for our Request for Quote forms on our website.  The only question I cannot find an answer for is this: Can the autoresponse include the answers the customer filled out in the form itself?

    I'm currently using html forms with a text document that displays the fields as our question with the customers's answer (Example: Quantity: 1).  Can I get this info to show up in the autoresponse email to the customer so they have a record of it to match up with the quote we prepare for them?  (btw I'd be redirecting the customer to a product specific thank you page for tracking purposes when they hit submit).

    Is this possible?  Thanks! Jackie

  • Profile Image
    Mike_T
    Answered on November 27, 2012 at 07:01 PM

    Thank you for contacting us.

    Can the autoresponse include the answers the customer filled out in the form itself?

    Yes, this is possible. You will need to add the form Autoresponder, by default all the form fields are being included.

    Btw I'd be redirecting the customer to a product specific thank you page for tracking purposes when they hit submit.

    We have a guide about the redirect on submit:

    How to Redirect to a Page After Form Submission

    If this is not enough, you may try conditional logic on the form.

    Please feel free to contact us if you need any further assistance.