What info do I include about Jotform in my Privacy Policy?

  • Profile Image
    Asked on July 06, 2018 at 12:14 PM

    Hi there

    I need to include info about third party add-ons to my website so that I can be GDPR-compliant. Please can you advise what info I need to include about Jotform?  Thanks

    Personal data is not just created by a user’s interactions with your site. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third-party embeds.

    By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However some of your plugins may collect personal data. You should add the relevant information below.

  • Profile Image
    Answered on July 06, 2018 at 01:11 PM

    Hello Jackie,

    Unfortunately, we do not have any snippets as to Jotform services, which you could include in your Privacy Policy. But, I can suggest to look through our Privacy page, where you can find the information on PRIVACY FOR FORM RESPONDENTS

    Usage data. Jotform Inc. collects usage data about you whenever you interact with our services. This may include which web pages you visit, what you click on, when you performed those actions, and so on. Additionally, as with most websites today, Jotform Inc. web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, and timestamps. Note that Jotform Inc. does not link this usage data to your form responses.

    Device data. Jotform Inc. collects data from the device and application you use to access our services, such as your IP address, operating system version, device type, system and performance information, and browser type. Jotform Inc. may also infer your geographic location based on your IP address. Your IP address will be linked to your form responses unless a form creator has disabled IP address collection for the form you respond to.

    Referral data. Jotform Inc. records information about the source that referred you to a form (e.g. a link on a website or in an email).

    Information from page tags. Jotform Inc. uses third party tracking services that employ cookies and page tags (also known as web beacons) to collect aggregated and anonymized data about visitors to our websites. This data includes usage and user statistics.

    Your email address. If a form creator uses an email field to send you a form invitation email, Jotform Inc. collects your email address when the form creator provides it to us. Jotform Inc. does not use this to send you email except at the direction of a form creator. The emails Jotform Inc. sends on behalf of a form creator appear to come from that form creator’s email address. If you no longer want to be contacted by a form creator, please contact the form creator directly.