-
DiscoveryCharterSchoolsAsked on July 9, 2018 at 5:41 PM
I have built a form and used the Authorize integration. I put a transaction through got a transaction id of 39196366. The problem is that Authorize does not have the transactions and they say this is not their transaction ID. So how do I go about figuring this out?
Here is my form...https://form.jotform.com/81895436844168
This is my first time doing this so I could have easily missed something from the numerous videos I watched.
Your help is appreciated.
Diann
Page URL: https://form.jotform.com/81895436844168 -
Jed_CReplied on July 9, 2018 at 6:43 PM
To clarify, the transaction ID you see in your submissions page is not appearing your transaction details in your Authorize.net account? I believe that the transaction ID should be equivalent to your Authorize.net's transaction ID as what our dev had implemented few years ago https://www.jotform.com/answers/403650.
Please try running a report and see if you can locate the ID shown in your submissions. You can visit here https://authorize.net/ > login to your account and go to REPORTS and choose transaction detail.
Let us know how it goes.