How to remove the dropdown field?

  • MajorLook
    Asked on July 9, 2018 at 8:49 PM

    there seems to be a drop down box that i did not use. it says error occurred when editing but when you view published its a "type a Question" box i did not select.

    it does not give me an option to remove

  • John_Benson
    Replied on July 9, 2018 at 9:25 PM

    First, please check our guide on how to create your first web form here in JotForm: https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    To remove the Dropdown field, please select it and click the Red Trashcan button. Here's a screencast guide that you can follow:

    1531185821yhdh Screenshot 10

  • MajorLook
    Replied on July 9, 2018 at 9:43 PM
    It does not give me that option. On the back end it just say unexpected
    error occurred with out an option to select and delete. When it’s view
    published it’s the “type a question” drop down box.
    ...
  • John_Benson
    Replied on July 9, 2018 at 9:50 PM

    Is it okay if I delete the field on your account?

    15311874245cfa524 Screenshot 10

    We'll wait for your reply. Thank you.

  • MajorLook
    Replied on July 9, 2018 at 10:43 PM
    Yes please and thank you!
    ...
  • Vanessa_T
    Replied on July 10, 2018 at 12:38 AM

    Upon your request and approval, I have now removed the dropdown field with label "Type a question".

    How to remove the dropdown field? Image 10