How to remove the dropdown field?

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    MajorLook
    Asked on July 09, 2018 at 08:49 PM

    there seems to be a drop down box that i did not use. it says error occurred when editing but when you view published its a "type a Question" box i did not select.

    it does not give me an option to remove

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    John_Benson
    Answered on July 09, 2018 at 09:25 PM

    First, please check our guide on how to create your first web form here in Jotform: https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    To remove the Dropdown field, please select it and click the Red Trashcan button. Here's a screencast guide that you can follow:

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  • Profile Image
    MajorLook
    Answered on July 09, 2018 at 09:43 PM
    It does not give me that option. On the back end it just say unexpected
    error occurred with out an option to select and delete. When it’s view
    published it’s the “type a question” drop down box.
    ...
  • Profile Image
    John_Benson
    Answered on July 09, 2018 at 09:50 PM

    Is it okay if I delete the field on your account?

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    We'll wait for your reply. Thank you.

  • Profile Image
    MajorLook
    Answered on July 09, 2018 at 10:43 PM
    Yes please and thank you!
    ...
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    Vanessa_T
    Answered on July 10, 2018 at 12:38 AM

    Upon your request and approval, I have now removed the dropdown field with label "Type a question".

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