PDF attachment not sent anymore

  • Pierre_Lopez
    Asked on July 11, 2018 at 8:56 AM

    Hi!

    We have enabled PDF attachment to be sent to the responder and to us as notification. Since around July 4th, it is not working anymore. Nobody receives attachments. Any idea why?

    Thanks,

    Pierre

    Page URL: https://form.jotformeu.com/62706042063346
  • Rose
    Replied on July 11, 2018 at 9:45 AM

    We are sorry for this inconvenience.

    The problem should be fixed now. Could you please check and do let us know if you still encounter the same problem. 

    Thank you in advance for your understanding.

  • Pierre_Lopez
    Replied on July 11, 2018 at 10:20 AM

    Working now. Thanks!