What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    changing address

    Asked by jjschonhoff on November 28, 2012 at 10:31 PM

    when i go into the notification and change the email address... the settings do stay... the email address reverts back to the originial one.... how can i make it new address stay in place..

  • Profile Image
    JotForm Support

    Answered by liyam on November 28, 2012 at 11:12 PM

    Hello jjschonhoff.  After changing the email address and finishing the email alerts wizard, please make sure that you save your form. 

    If the problem persists, can you share with us further details of your problem? Also, can you provide us the URL of the form where it is placed?