Autosuspended account.

  • Profile Image
    Lorelei Scarborough 
    Asked on July 11, 2018 at 10:21 PM

    I got an error message called - Login Failed -- Autosuspended.  I googled the message to find out what that meant and realized that when I tried to import my form from my drop box account it populated the user name and password fields it encountered.  I apparently did not delete those.  

     

    How can I get my account released so I can continue on.  I need to use this form I'm creating by Saturday afternoon 

     

    Thank you!

     

    Lorie Scarborough

  • Profile Image
    Jed_C
    Answered on July 11, 2018 at 11:19 PM

    Your account was automatically suspended by our anti phishing detector tool due to the "Password" field in the form you had imported in your account.

    I have now deleted the field and re-activated your account. Let me know if you need further help.