unique ID widget started counting again from 1

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    Asked on July 12, 2018 at 07:44 AM


    For your information, all our forms with unique ID widget was reset yesterday.

    We don't know why ?

     Can you check it to to prevent this from happening again ?

    Thanks a lot

  • Profile Image
    Answered on July 12, 2018 at 08:37 AM


    It seems the issue about the widget. Sorry for the inconvenience. I have escalated the issue to our second level. You will be notified via this thread when the issue is solved. Thank you for reporting!

  • Profile Image
    Answered on July 17, 2018 at 09:38 AM


    There was a rare issue regarding increasing unique ID numbers but its mechanism has been changed. There should be no any trouble anymore.

    You can re-arrange your affected forms unique ID numbers where it stopped.

    Sorry for the inconvenience that we've caused you.