Numerical Form ID Sequence defaulting

  • Profile Image
    Asked on July 12, 2018 at 10:31 AM

    Our forms that require a numerical sequence assignment has been defaulting to 1

    We've reset several and it appears that it follows the sequence for a while and then defaults to 1 again.

    Happening on:

    Freight Claims

    Freight Quote Requests

    Special Order Requests

  • Profile Image
    Answered on July 12, 2018 at 11:02 AM

    Sorry for the inconvenience this may have caused. Our developers are already informed that there is an issue with Unique ID widget and they are working on it. We will update you via this thread once this issue is resolved.  

  • Profile Image
    Answered on July 17, 2018 at 09:36 AM


    There was a rare issue regarding increasing unique ID numbers but its mechanism has been changed. There should be no any trouble anymore.

    You can re-arrange your affected forms unique ID numbers where it stopped.

    Sorry for the inconvenience that we've caused you.