What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended!

    Asked by guest_23306442458048 on November 29, 2012 at 07:39 AM

    Hi Jotform,

     

    Yesterday, I created a contact form and it worked but today, my account has been suspended with this message:

    "Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing".

     

    I don't understand, I only wanted to create a simply form for my website (offline for the moment) built on CargoCollective...

     

    Please, let me know.

    Thanks

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    Answered by moonzkie on November 29, 2012 at 08:15 AM

    Hi,

    Can you please specify which form our account you are referring to? 

    Thank you.

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    Answered by guest_23306442458048 on November 29, 2012 at 08:28 AM

    Hi,

     

    I'm not sure to understand (i'm french...).

    My account was "Bandian1"

    My website: http://bandian-bandian.com

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    Answered by guest_23306442458048 on November 29, 2012 at 08:54 AM

    Please let me know...

  • Profile Image

    Answered by pinoytech on November 29, 2012 at 09:13 AM

    @guest_23306442458048,

    Your account "Bandian1" is active and not suspended upon checking. Can you please delete your borwser cache and cookies?

    Thank you!

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    Answered by guest_23306442458048 on November 29, 2012 at 09:20 AM

    Thank you!

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    Answered by gori-mathew on November 29, 2012 at 09:26 AM

    You are welcome and thanks for using JotForm!