Account suspended!

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    guest_23306442458048
    Asked on November 29, 2012 at 07:39 AM

    Hi Jotform,

     

    Yesterday, I created a contact form and it worked but today, my account has been suspended with this message:

    "Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing".

     

    I don't understand, I only wanted to create a simply form for my website (offline for the moment) built on CargoCollective...

     

    Please, let me know.

    Thanks

  • Profile Image
    moonzkie
    Answered on November 29, 2012 at 08:15 AM

    Hi,

    Can you please specify which form our account you are referring to? 

    Thank you.

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    guest_23306442458048
    Answered on November 29, 2012 at 08:28 AM

    Hi,

     

    I'm not sure to understand (i'm french...).

    My account was "Bandian1"

    My website: http://bandian-bandian.com

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    guest_23306442458048
    Answered on November 29, 2012 at 08:54 AM

    Please let me know...

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    pinoytech
    Answered on November 29, 2012 at 09:13 AM

    @guest_23306442458048,

    Your account "Bandian1" is active and not suspended upon checking. Can you please delete your borwser cache and cookies?

    Thank you!

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    guest_23306442458048
    Answered on November 29, 2012 at 09:20 AM

    Thank you!

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    gori-mathew
    Answered on November 29, 2012 at 09:26 AM

    You are welcome and thanks for using JotForm!