Why is the fillable PDF form not showing questions when opened?

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    capitaltristate
    Asked on July 13, 2018 at 10:13 AM

    I can not see any questions I have created on a PDF version of my JotForm.

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    DonaldHag
    Answered on July 13, 2018 at 12:08 PM

    Unfortunately, I am not able to replicate the issue on my end. Is this the correct form you are making a PDF for https://www.jotform.com/81933790349164?

    What PDF Reader are you using to open the PDF form? I would recommend Adobe Acrobat Reader. It has versions for both mobile and desktop.

    I have successfully created the fillable PDF and opened it using Adobe Acrobat reader.

    1531497869fillable PDF Form.png

    The fields are showing when PDF is opened in the reader:

    1531497915fillable PDF Adobe.png

    Please let us know if the same issue is still occurring so we can provide further assistance.