What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account was suspended JotForm, accusing use of phishing?

    Asked by guest_23328220104034 on November 29, 2012 at 02:10 PM


    Today when trying to login in JotForm, a message states my account is suspended, by the use of phishing, well not understand the why, my interest is to use a registration form for customers to receive their premium accounts automatically, without the need sending manually, still have no website, no possibility to reactivate my account again?


    Thank you for understanding.

    Username: gamessteambr
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    JotForm Support

    Answered by idarktech on November 29, 2012 at 03:50 PM


    We are truly sorry about that. I have now unsuspended your account after finding no violations our terms. It should be fine by now.

    Your account was auto-suspended by our automatic phishing filter because two of your form was suspected to be used for phishing. I have now white listed your forms to avoid this from happening again.

    Our apologies for the inconveniences caused.

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    Answered by guest_23328220104034 on November 29, 2012 at 05:43 PM


    Thank you.