What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not submitting

    Asked by ccureslife on November 29, 2012 at 04:07 PM

    My form isn't working properly. When I hit submit it says there are incomplete fields but none of the fields are showing up in red and I checked and confirmed that none of them are empty.

    Page URL:
    http://form.jotformpro.com/form/23005450138947

  • Profile Image

    Answered by fxr on November 29, 2012 at 04:17 PM

    I did a test and it submitted fine.

    Can you try again? the Student ID# field is easily missed.

    --

    Is the form embedded on a webpage anywhere? If it is, can you provide a link to it as occasional javascript on the form can conflict with that existing on the webpage causing problems like this.

    Thanks.

  • Profile Image

    Answered by ccureslife on December 02, 2012 at 11:47 PM

    ok, I think it was simply a user error. The form isn't embedded anywhere so I'll just go ahead and see if the person can resubmit the form.

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    JotForm Support

    Answered by Welvin on December 03, 2012 at 03:21 AM

    @ccureslife,

    Please update us if any of your user will report a certain issue to you again, please ask for screenshot if ever.

    Thank you.