Suspended Account

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    LaChelle Watson 
    Asked on July 16, 2018 at 03:19 PM

    Hi, 


    My account was suspended. I'm assuming because there is a credit card form on there. I just read your terms. We are happy to remove this field from the form. Is there a way to reactivate the account?

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    Adrian
    Answered on July 16, 2018 at 03:36 PM

    The faulty fields have been removed and your account has been reactivated.

    If you want to collect payments through your forms, you have to integrate the form with one of the available Payment Gateways. You can also enable Payment Authorization on some gateways which will allow you to charge the user at a later date.

    Mastering-Payment-Form-Integrations-with-JotForm

    How-to-Enable-Payment-Authorization