What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Price Plan Changed

    Asked by theweddinggirl on February 28, 2011 at 08:01 AM


    When I signed up to Jotform I thought there were two price plans free and premium. Now when it looks like I will have to upgrade again to Professional even though I have only just gone over 1000 subscribers, I can not afford $50 a month and I will never need 1 million submissions. Why has this changed from unlimited $10 a month to unlimited $50 a moonth?



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    JotForm Support

    Answered by liyam on February 28, 2011 at 10:42 PM

    Hi, we'll get back to you and have someone who has better knowledge on this answer your concern

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    JotForm Founder

    Answered by aytekin on March 01, 2011 at 10:39 AM

    I have increased your limits now. You have a grandfathered account. When your subscriptions was canceled because of an expired card, you lost that account. But I now re-instated it. Thank you for being a long time JotForm user. :)