Is the upgrade charged per calendar month or per 30 day period? EG If I upgrade today, do I pay the full month of July?

  • booevents
    Asked on July 18, 2018 at 9:48 AM

    Hello - is the upgrade charged per calendar month or per 30 day period? EG If I upgrade today, do I pay the full month of July?

  • David JotForm Support
    Replied on July 18, 2018 at 11:28 AM

    Subscriptions are 30 day periods.  If you upgrade today, the subscription would be active 30 days from today.  Account limits, however, reset on the first day of each calendar month for all users, regardless of when any subscriptions are added.

  • booevents
    Replied on July 18, 2018 at 9:43 PM
    Thank you! So we are currently at 86/100 applications, do you mean that from 1/8 this will reset to 0/100?
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  • Kiran Support Team Lead
    Replied on July 19, 2018 at 12:07 AM

    Correct. The form views/submissions/payment submissions counter will be reset on the first day of the following month.

    Thanks!