What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't Login

    Asked by tensquiddesign on November 30, 2012 at 05:42 AM

    Some of my forms have defaulted to the wrong email address. But I can't login to fix this - there's no response when I click 'login' at the top right of the page.

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    JotForm Support

    Answered by Welvin on November 30, 2012 at 06:15 AM


    Please try using the login button below the website or use this link: www.jotform.com/login (change the domain to jotformeu.com or jotformz.com or jotform.ca or any domain that you have redirected).

    Thank you.

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    Answered by edisonfordinsure on November 30, 2012 at 06:46 AM

    I had the same issue, just try a different browser to the one your are using at the moment

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    Answered by fxr on November 30, 2012 at 07:36 AM


    Did you manage to get this problem sorted out?

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    Answered by tensquiddesign on November 30, 2012 at 09:36 AM

    Thanks, Welvin.

    Still a bit concerned as to why notifications were going to the wrong email account, but I can at least login now.