Cant submit form after inputting payment info

  • djone023
    Asked on July 18, 2018 at 12:02 PM

    Hello,


    I am having an issue submitting forms after inputting payment details. The "please wait" message will pop up for a split second and disappear. It was working so I don't know what happened.

    Someone, please assist.


    Thank you.

    Page URL: https://staging.bonumhealth.com/telemedicine-registration
  • David JotForm Support Manager
    Replied on July 18, 2018 at 1:16 PM

    Since your Stripe payment integration is currently in test mode, I just did a submission with a Stripe test card, and it went through successfully:

    1531934080submitted Screenshot 10

    Please try again. Let us know if you need more help.