I am trying to create a form for an account setup and my account is suspended

  • Tammy Johnson
    Asked on July 18, 2018 at 11:21 PM

    Hello. I am trying to create a form for an account setup and my account is suspended and I cannot access any forms. 

  • Welvin Support Team Lead
    Replied on July 19, 2018 at 1:38 AM

    You have been auto suspended by our system due to your form that is created to ask for username and a password. Please note that we don't have a direct database integration that allows you to create an account registration form. We consider this kind of form as phishing which is against our terms of use.

    You can read our Terms of Use here https://www.jotform.com/help/8-Terms-of-Use.

    I have reactivated your account, but I have deleted the fields in the form. Please refrain from adding the same fields again. Otherwise, we might put your account to permanent suspension.