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Ron WrightAsked on July 19, 2018 at 8:47 AM
Good day. I'm trying to login to my account but all i get is login suspended. I'd love for this to be looked into urgently. I'm in the middle of something very important and i need my forms working as soon as possible. my login email is ronwilliewright@gmail.com
Thank you.
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John_BensonReplied on July 19, 2018 at 11:14 AM
Your account got suspended because of the "Begin Your Application" form is asking for sensitive information. As per our terms, collecting sensitive information is not allowed here in JotForm.
We need to delete the guilty form so we can activate your account to good status.
If that is okay with you, please let us know.
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ronwilliewrightReplied on July 21, 2018 at 10:43 AMAlright. You can delete that and open my account.
Thank you
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Victoria_KReplied on July 21, 2018 at 11:14 AM
Hello,
I have removed the guilty fields and re-activated your account.
Thank you for contacting us.