- hawkramAsked on February 28, 2011 at 11:12 AM
I resigned up last week with my new credit card info after it expired. I just got another email saying the same thing. Is this junk mail or SPAM? Please confirm as I don't want to lose any forms or submissions on my sites! Thanks.
- JotForm SupportliyamAnswered on March 01, 2011 at 08:22 AM
Hello, your account has not been downgraded. You are still a premium subscriber based on the records. As I have replied to your inquires earlier, I have sent a ticket for someone to look into your concern.
Thank you for your patience.