- edreamdesignsAsked on November 30, 2012 at 12:50 PM
I changed the color scheme on my form from dark background to white. http://form.jotform.com/form/13005406154
I 'saved', Preview shows the change. Cut and pasted the above in both Google Chrome and Firefox, refreshed my cache and the change did not take.
Actually, I deleted the plain text at the top of the form too and that's still there.
Jotform has been much more difficult to work with since the upgrade for me. I can't even work in it in Firefox anymore and forced to do it in Chrome. I loved Jotform :( many of my clients forms are done in it and needed to start a new one
- JotForm SupportEduardoMendezAnswered on November 30, 2012 at 01:56 PM
We appreciate your patience.
Here is what I see when opening your form:
It may have been due to a temporary delay in replication.
Please let us know if there is an issue with what we are showing (image above)!
- edreamdesignsAnswered on November 30, 2012 at 04:09 PM
This is what I'm seeing in both Firefox and Google Chrome which was the old layout. well shoot, can't upload an image to you and I don't have any place to host it. Basically its one of your dark themes.
I've cleared the cache a few times on both browsers.
I do see the version you posted above in "Preview" mode when I am editing.
- JotForm SupportEduardoMendezAnswered on November 30, 2012 at 04:21 PM
You can try uploading to a site such as http://imageshack.us/
Simply share the direct link of the image with us and we'll continue to troubleshoot for you.
- edreamdesignsAnswered on November 30, 2012 at 04:31 PM
Here you go. I forget Dropbox let's you share a URL https://www.dropbox.com/s/ys79hi9e0ggzgyz/jotform.jpg
This is what I see in Firefox and in Google Chrome.
- JotForm SupportMike_TAnswered on November 30, 2012 at 04:49 PM
Where do you see that dark form? Is this your old layout?
I can see the same white background in both form editor and browser.
- edreamdesignsAnswered on November 30, 2012 at 08:20 PM
Editor and Preview from editor I see the white like you show above. When I to the form via the browsers it shows the dark layout which was the previous theme that I had on it. I also noticed it does show where I had deleted the 'text' at the top of the form.
I cleared out the cache on both browsers and still don't see the white, edited background versions.
- JotForm SupportidarktechAnswered on November 30, 2012 at 08:37 PM
Try changing "form" to "www" on your form URL, that should help. Example:
Let us know if this does't work for you. Thanks!