What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel my account with JotForm?

    Asked by SaniCan on February 28, 2011 at 01:07 PM

    I no longer need my account with JotForm and I would like to cancel it.

    I will also need a reciept fot the payments I have made. 


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    Answered by SaniCan on February 28, 2011 at 01:13 PM

    Actually I want to downgrade to free...NOT completely cancel.

    I do still need reciepts for payment though!

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    JotForm Support

    Answered by liyam on March 01, 2011 at 09:15 AM

    I will submit a ticket for this matter.

    Thanks for your patience

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    JotForm Founder

    Answered by aytekin on March 01, 2011 at 09:39 AM

    Your JotForm subscription is now canceled. You will not be charged again. Your account will stay Premium until the time you have paid for expires.

    Thank you for using JotForm!