What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Porque meu e-mail não está recebendo formulários?

    Asked by bbernardes18 on November 30, 2012 at 09:09 PM

    código que está na página


    <script type="text/javascript" src="//form.jotformz.com/jsform/22816311310641"></script>




    e-mail: luizfere@hotmail.com


    o que devo fazer?


    já está configurado corretamente

    favor verificar pra mim


    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on November 30, 2012 at 09:50 PM


    Please try changing your form notification' sender email to noreply@jotform.com, this might help.

    Here's how:

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open Notification, then click on Reply-To and Recipient Settings

    3. Change the Sender E-mail to noreply@jotform.com and Reply-to Email to your  E-mail field, just like this:

    Let us know if the problem still persist so you can further assist you. Thanks!

  • Profile Image
    JotForm Support

    Answered by idarktech on November 30, 2012 at 09:51 PM

    I'd also suggest to check your mail spam filter and your spam/bulk foler. Maybe the messages landed there. Thanks!