What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account suspended?

    Asked by guest_23115810578048 on December 01, 2012 at 03:47 PM
    It appears my account has been suspended because phishing is suspected. Why is this? There is no possible reason. My account ID is mackerg4. Please can you turn the forms back on as soon as possible.
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    Answered by fxr on December 01, 2012 at 04:03 PM

    One of your forms was identifed as potentially malicious by our automated form checking algorithm.

    I have manually reviewed your forms and see no issue with them, I have reactivated your account and whitelisted your forms.

    I am sorry for any disruption to normal service.


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    Answered by guest_23115810578048 on December 01, 2012 at 04:06 PM
    Thanks, much appreciated.
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    JotForm Support

    Answered by Deygus on December 01, 2012 at 04:40 PM

    On behalf of my colleague you are very welcome. If you end up with any further questions or problems feel free to contact us again, Happy Holidays!