Form not found?

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    biznetboy
    Asked on December 01, 2012 at 06:07 PM

    Hi,

    I just opened an account JotForm and create my new form, once installed on my site, I get the following message:

    Form not found

    This form is disabled.

    Can you please help me solve this problem?

    Thank you.

  • Profile Image
    idarktech
    Answered on December 01, 2012 at 06:42 PM

    Hi,

    Your form is now good to go. Your form was auto-suspended because it was detected to be used for phishing but I found nothing malicious with your form upon checking, so I have re-activated your account.

    Apologies for the inconveniences caused.

  • Profile Image
    guest_23360622838050
    Answered on December 02, 2012 at 12:33 AM

    Hi,

    I have seen with "https" does not work.

    Can you check this please?

    Thank you.


  • Profile Image
    guest_23360622838050
    Answered on December 02, 2012 at 12:48 AM

    My account is suspended, why?? I'm just trying to create my forms and test?

  • Profile Image
    liyam
    Answered on December 02, 2012 at 05:26 AM

    We apologize for your inconvenience.  Your account was automatically suspended by the sytem because it suspected your form to be used for phishing.  I have now reactivated your account as I did not find anything malicious in any of your forms.

    Please do let us know if you're still having trouble accessing your account.

  • Profile Image
    guest_23363868715059
    Answered on December 02, 2012 at 08:48 AM

    Hi,

    It has been active for a while and now my account is suspended again.

    Can you fix
    it again please?


    Thank you.

  • Profile Image
    idarktech
    Answered on December 02, 2012 at 08:56 AM

    Account re-activated and forms are now on the white list. Sorry about that.