Not receiving notififications

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    gottumblr
    Asked on December 02, 2012 at 03:58 PM

    We are not receiving email notifications when someone completes a form.

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    jeanettebmz
    Answered on December 02, 2012 at 04:52 PM

    I have checked your form and found out that

    got****lr@yahoo.com was IN the bounce list , but I've already removed it

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email not accepted for policy reasons. Please visit http://postmaster.yahoo.com/e=rrors/postmaster-27.html [120]'


    So, I recommend you to change the sender email address to noreply@jotform.com for both email alerts to prevent this to happen again