Form resets after prepopulating successfully

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    Asked on December 03, 2012 at 02:16 AM

    Good day

    I have two forms. After submitting Form1, the user can click on a link on the Thank You Page to proceed to Form2.

    This works correctly and Form2 prepopulates correctly with the user's first name, last name and email.

    Then; a second later; Form2 resets and all the prepopulated data is lost.

    When using F5 to refresh the form, the same thing happens: Form2 prepopulates correctly then resets.

    Any ideas?




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    Answered on December 03, 2012 at 04:40 AM


    I suspect the problem lies on the session parameter. I will submit this to our development team for further investigation. They'll get back to you with information about this.

    Thanks for reporting and have a nice day!