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    Delete button on Incomplete Payments only works occasionally

    Asked by hfscyo on December 03, 2012 at 08:32 AM

    This just started happening recently.  When I view the Incomplete Payments, there are buttons like Delete and Complete.

    It is a crap shoot whether or not the Delete button will work.  Sometimes it does nothing (actually more often than not).  Sometimes it does delete.  Up until a month or two ago, it worked OK.

    I am using IE 9.


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    JotForm Support

    Answered by idarktech on December 03, 2012 at 08:56 AM


    Sorry but I can't reproduce the problem on my end I was even using IE8. Try reseting your IE9 browser's cache and settings, that might help fixed the problem.

    Let us know how it goes so we can further assist you. Thanks!