How do we change the Order of the fields listed in Incomplete Submissions

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    SBVA
    Asked on July 25, 2018 at 05:18 PM

    I am looking at the Incomplete submissions of my form and when I click the "Details" button, the order in which the fields appear are random. For example if Name is entered as First Name appears somewhere and Last Name appears elsewhere.

    Is there a way we can customize (or change) the order in which details are presented?

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    jonathan
    Answered on July 25, 2018 at 07:31 PM

    I see what you meant also about the order of the fields listed in the Incomplete Payments details screen.

    Example:

    1532560961zzz 2018-07-26 07.19.49.png


    From what I have checked, the sequence order of the fields in the incomplete payments is just different if compared to the completed submissions view grid. The order sequence is just different -- but not randomly different for each.

    The field sequence order must had been an overlooked. I will mentioned this to the next level support so they can check and at least fix the field sequence order to be similar to the view grid in completed submissions.

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    Is there a way we can customize (or change) the order in which details are presented?

    Unfortunately there is no option to customize it within the Incomplete inbox viewer at this time.

    The most option I found that can work is to manually complete the incomplete submissions first so that it will be move to the completed submissions view grid.

    In the Submissions View grid, the field sequence order is base on how the fields were listed in the form itself (top to bottom arrangement).

    I hope this help. Please let us know if you need further assistance on this.