Account downgraded

Hello

My name is oluwaseun Osewa

I upgraded my account from free account to bronse monthly of $19 on June 26, 2018.

I downgraded back to free subscription account on 24th July, 2018 because the registration ended on the 24th July 2018 but was surprised when $19 was deducted from account through my Paypal account.

Acct:200**862
DT:7/26/2018:4:30 PM
PAYPAL *JOTFORM        4029357733 
DR Amt:USD19.00
Bal:34,287.63
REF:527116176
Pay bills & more at www.globalpay.com.ng

Please kindly refund the amount back to me.

You can check my account in order to confirm my complain and see that I have downgraded since 24th July, 2018

Thank you

Joseun

We apologize for the inconvenience, we have now refunded July's charge. Your account is already in free plan. Open a new thread if you need anything else, we will be glad to assist you.