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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    my form not going to the emails listed

    Asked by PaulNelsonImages on December 03, 2012 at 10:00 PM

    Suddenly my form stopped coming through to my email.  I had a simillar problem before but it was resolved.  I went into email notifications  and there were 2 email notifications even though I never set those up.  I deleted both of them and started a fresh one but it doesn't work at all.  I tried it on both my sites but to no avail.





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    JotForm Support

    Answered by jonathan on December 03, 2012 at 10:34 PM


    Please try checking your email spam/junk folder to see if the email messages are being filtered out.

    To prevent this filtering, change also the Sender E-mail account of your form notification to "noreply@jotform.com" 


    If the issue persist after doing this, inform us the Recipient E-mail address your form is using, and we will check that email for logs.