- PaulNelsonImagesAsked on December 03, 2012 at 10:00 PM
Suddenly my form stopped coming through to my email. I had a simillar problem before but it was resolved. I went into email notifications and there were 2 email notifications even though I never set those up. I deleted both of them and started a fresh one but it doesn't work at all. I tried it on both my sites but to no avail.
- JotForm SupportjonathanAnswered on December 03, 2012 at 10:34 PM
Please try checking your email spam/junk folder to see if the email messages are being filtered out.
To prevent this filtering, change also the Sender E-mail account of your form notification to "firstname.lastname@example.org"
If the issue persist after doing this, inform us the Recipient E-mail address your form is using, and we will check that email for logs.