PDF form: Form is not formatted properly when created using PDF form.

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    CircularRecycling
    Asked on July 30, 2018 at 04:01 PM
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    AshtonP
    Answered on July 30, 2018 at 04:45 PM

    I logged in to your account and tried to create a PDF form and it works fine. Please give us the error message on your screen your receive any. Please try clearing cache or using different browser to see if this works. You can refer to our article on How-to-Create-a-PDF-Form

    Let us know if you have further questions. 

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    CircularRecycling
    Answered on July 30, 2018 at 05:43 PM
    The attached document is what I am getting. I have tried 2 different browsers.
    Craig R. Ahal
    Vice President
    772-285-7617
    http://CircularRecyclingFL.com
    - Home Of the Flip
    Recycling and Waste Solutions
    ...
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    Jed_C
    Answered on July 30, 2018 at 07:06 PM

    Sorry, but we are unable to received your attachment. Please send us a screenshot of the error message and upload it to our forums by following this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.

    Looking forward for your response. 

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    CircularRecycling
    Answered on July 30, 2018 at 07:34 PM

    1532993647Screenshot (120).png


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    Jed_C
    Answered on July 30, 2018 at 09:17 PM

    I was able to replicate the issue from my end. I have now escalated this to our L2 team for further investigation. We apologize for this inconvenience.

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    NeilVicente
    Answered on July 31, 2018 at 10:00 AM

    This should be fixed now.

    Cheers!

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    CircularRecycling
    Answered on July 31, 2018 at 12:43 PM
    Thank you
    Craig R. Ahal
    Vice President
    772-285-7617
    http://CircularRecyclingFL.com
    - Home Of the Flip
    Recycling and Waste Solutions
    ...
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    AshtonP
    Answered on July 31, 2018 at 01:52 PM

    We are glad that it has resolved for you. Please get in touch with us if you have further questions.