What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Premium account

    Asked by nafnaf_theoz on December 04, 2012 at 01:25 PM

    Hello,

     

    I have just uprgraded my free account to premium account but I did not receive any confirmation email ? (email : nafnaf@the-oz.com , login : nafnaf_theoz)

    Could you confirm me that my account is now premium and send me an invoice at this email adress : louise.charpin-masson@the-oz.com

     

    Regards,

     

    Louise Charpin-Masson

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    JotForm Support

    Answered by Deygus on December 04, 2012 at 01:39 PM

    I do apologize about that. I have just checked your account and can confirm that you've upgraded but it appears that you chose Professional and not Premium if this was what you meant to do instead of Premium or if it is an accident please let us know so that we can correct it if need be.