What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Re-activating my forms. Submission counter is o of 100.

    Asked by chmancerar on December 04, 2012 at 04:22 PM

    Hello, JotForm Support Team.

    First of all, I thank you for the great service and support even for us with free accounts.

    I'd like to report an issue that has happened every month. At the beginning of each month the sumission counter resets to 0, but the forms continue to be disabled.

    I appreciate if you could solve this issue for good, so I don't have to bother you with the same issue every month.

    Thanks a lot.

    Sincerely,

    Camilo M.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on December 04, 2012 at 04:45 PM

    Hello Camilo,

    Your account seems to have been reactivated. I have informed our developers about the recurring issue as well.

    Hopefully this gets resolved before the next month approaches.

    Regards