What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Required field not working properly

    Asked by qcare on December 04, 2012 at 07:55 PM

    My form has the quicktools address inputs. It is set to required but throws an error even if all the fields are filled in. Two of the fields are hidden as they are not needed. Once the error is thrown, it won't correct. This was working fine but has suddenly developed the problem. Any ideas?

    Page URL:
    http://test2.mindandmatterdesign.com/contact.php

  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2012 at 08:04 PM

    Hi,

    The State and Country fields are just hidden, they aren't totally removed as advice lately (If i'm not wrong).

    You need to embed the form using the full source codes, removed the State and Country items from the codes. This will solved the issue. 

    Thanks