[Narrative Fields] widget: when the Enter key is pressed while filling out the field, the widget goes blank

  • Profile Image
    uohpartners1
    Asked on August 01, 2018 at 01:24 PM

    We tried Narrative Field Widget on Card forms.   The questions goes blank if you type in a text field and hit the ENTER key.  The question disappears permanently.   I can advise people not to hit the ENTER key, but it is a strong natural tendency (I tried with several people who even after being told, would accidentally hit the enter key)

    Is there any other narrative field type widget that will work with Card forms without this flaw?


     

  • Profile Image
    Victoria_K
    Answered on August 01, 2018 at 02:31 PM

    Hello,

    Apologies on any inconvenience.

    I will report this issue to our developers for further checking. There is also Passage Test widget, but as I have checked, it works the same when Enter is pressed. 

    We will keep you posted with any updates on this matter. 

    Thank you for contacting us!

  • Profile Image
    hayk
    Answered on April 01, 2019 at 08:01 AM

    We are sorry for the inconvenience caused to you. We have updated the widget and it will not go blank page on pressing enter key. Please let us know if the issue persists.

    Regards,
    Widget Team